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customer care Contact
Phone: (720) 565-5931
E-mail: customerservice@changeisstrange.com
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Hours: Monday - Friday, 8:00AM - 5:00PM, Mountain time
 Anti-Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected.
International orders: We do not accept international orders at this time.
Legal Notice:
Trademarks. Change Is Strange is a registered trademark of Change Is Strange, Inc. All rights reserved. Copyright. No content or images from this site may be copied for any use.
Payment Options: We accept, Visa,and Mastercard
Privacy and Security: Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose. We appreciate your interaction with us and we are committed to protect your personal information as we would our own.
See our detailed policy here: privacy policy.
changeisstrange.com uses industry standard SSL (Secure Socket Layer) encryption to protect data during  transmission provided by DigiCert® Security Services. SSL ensures that communication, personal information is not tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.
Return Policy: Guaranteed Satisfaction. Satisfaction is the highest priority of The Change Is Strange Company. We are proud to guarantee our products. If you are not completely satisfied with your purchase, you many return it within 30 days, accompanied by the original receipt for prompt exchange or credit
Sales tax: A sales tax of 7.25% will be charged to all orders shipped within California.
Shipping: We ship via UPS. Shipping charges are calculated real-time by weight of the product. Please allow 2-3 weeks for your product.
Special Offers: changeisstrange.com will occasionally offer special promotional discounts and offers. To take advantage of special offers, discount codes must be entered during the check-out process. If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.
Tracking your order: You will be notified by email once your order is shipped. You may login anytime to check the status of your order, here. |
